Terms & Conditions

Welcome to Elorey. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Business Information

Business Name: Elorey

Email: support@elorey.store

Phone: +61 413 649 702

Business Address: Palmers Island, Palmers Island, NSW 2463, Australia

Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (MST)

1. Acceptance of Terms

By accessing or using the Elorey website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services. You agree to comply with these Terms & Conditions and all applicable laws and regulations.

2. Products and Services

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However:

Product colors may vary slightly depending on your screen settings.
Product images are for illustration purposes and may differ slightly from the actual product.
Availability is subject to change without notice.
We reserve the right to discontinue or modify products at any time.

3. Pricing

All prices displayed on our website are listed in the applicable store currency unless otherwise stated.

We reserve the right to:

Change prices without prior notice.
Correct pricing errors.
Cancel orders affected by incorrect pricing.

If a pricing error affects your order, we will contact you before processing it.

4. Orders

By placing an order, you agree that:

All information you provide is accurate and complete.
Payment information is valid and authorized.
We may refuse or cancel an order if fraud, unauthorized activity, or policy violations are suspected.

Order confirmation emails do not guarantee acceptance of an order. An order is considered accepted once it has been processed and prepared for shipment.

5. Payment

We accept secure payment methods offered during checkout.

Payments are processed through trusted third-party payment providers. Elorey does not store your complete credit or debit card details.

6. Shipping

Shipping times are estimates only and may vary due to:

Carrier delays
Customs processing
Weather conditions
Public holidays
High order volumes

Please refer to our Shipping Policy for complete shipping information.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review that policy before requesting a return or refund.

8. Intellectual Property

All content on the Elorey website, including but not limited to:

Logos
Product images
Graphics
Text
Website design
Icons
Videos
Branding

is the property of Elorey or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use any content without our prior written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload harmful software or malicious code.
Interfere with website functionality.
Submit false or misleading information.
Violate the rights of other users.

Violation of these terms may result in suspension or termination of access to our services.

10. Limitation of Liability

To the fullest extent permitted by law, Elorey shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the website.
Inability to access the website.
Product delays.
Service interruptions.
Errors or inaccuracies.
Third-party actions.

Our total liability shall not exceed the amount paid for the product giving rise to the claim, where permitted by applicable law.

11. Disclaimer

Our products and services are provided on an "as is" and "as available" basis.

While we strive for accuracy, we do not guarantee:

Continuous website availability.
Error-free content.
Uninterrupted service.
That all information is complete, current, or free from inaccuracies.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may include links to third-party websites for your convenience.

Elorey is not responsible for the content, services, privacy practices, or policies of third-party websites.

Accessing third-party websites is at your own risk.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon posting on this page with an updated Effective Date.

Continued use of our website after changes are posted constitutes your acceptance of the revised Terms & Conditions.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in New South Wales, Australia, unless otherwise required by applicable law.