We're always happy to hear from you! Whether you have a question about your order, need help choosing the perfect bracelet or earrings, or require assistance with returns, shipping, or payments, the Elorey customer support team is here to help.

We are committed to providing friendly, professional, and timely support to ensure you have the best possible shopping experience.

Get in Touch

Business Name: Elorey

Email: support@elorey.store

Phone: +61 413 649 702

Business Address:
Palmers Island
Palmers Island, NSW 2463
Australia

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (MST)

Customer Support

Our support team can assist you with:

• Order status and tracking

• Shipping information

• Returns and refunds

• Product questions

• Bracelet and earring recommendations

• Payment assistance

• Exchange requests

• General inquiries

We strive to respond to all customer emails within 24–48 business hours.

Need Help With Your Order?

To help us assist you as quickly as possible, please include the following information when contacting us:

• Your full name

• Order number

• Email address used for your purchase

• A detailed description of your question or issue

• Photos of the product (if reporting damage or defects)

Providing these details allows us to resolve your request more efficiently.

Our Commitment

At Elorey, customer satisfaction is our highest priority. We are dedicated to offering exceptional service, high-quality jewelry, secure shopping, and reliable support throughout your shopping journey.

Whether you're purchasing a stylish bracelet for yourself or elegant earrings as a gift, we're here to ensure your experience is smooth, enjoyable, and worry-free.

Thank you for choosing Elorey. We look forward to serving you and helping you find jewelry you'll love for years to come.